What is your shipping policy?
Answer :
*COVID 19: There may be shipping delays due to the current Covid-19 crisis. We are processing orders in a manner that ensures safety for all parties involved. Please note, that shipping companies maybe experiencing delays. We appreciate your patience as we all maneuver through these uncertain times. All orders are shipped via USPS or UPS and should arrive within 7 business days. During holidays there will most likely be a delay with shipping. Please add a 1–3-day window (excluding weekends) in addition to the 7-10 business days (excluding weekends) shipping policy. BU Boutique is not responsible for lost or stolen packages. We are also not responsible for packages damaged while in transit or delayed due to inclement weather. Please contact your local post office for any questions concerning lost or stolen packages. Once your order has shipped you will receive an email with your tracking number. Once your tracking information is received, you will be able to track your package with the carrier. Please allow 24 hours for tracking information to register. Please note, shipping costs are NON-REFUNDABLE! Should you have any questions regarding your order, please forward an email to info@buboutique.com
*COVID 19: There may be shipping delays due to the current Covid-19 crisis. We are processing orders in a manner that ensures safety for all parties involved. Please note, that shipping companies maybe experiencing delays. We appreciate your patience as we all maneuver through these uncertain times. All orders are shipped via USPS or UPS and should arrive within 7 business days. During holidays there will most likely be a delay with shipping. Please add a 1–3-day window (excluding weekends) in addition to the 7-10 business days (excluding weekends) shipping policy. BU Boutique is not responsible for lost or stolen packages. We are also not responsible for packages damaged while in transit or delayed due to inclement weather. Please contact your local post office for any questions concerning lost or stolen packages. Once your order has shipped you will receive an email with your tracking number. Once your tracking information is received, you will be able to track your package with the carrier. Please allow 24 hours for tracking information to register. Please note, shipping costs are NON-REFUNDABLE! Should you have any questions regarding your order, please forward an email to info@buboutique.com
What is your cancellation policy?
Answer :
NO ORDER CANCELLATIONS, NO ORDER CHANGES! After your order has been placed it is no longer able to be cancelled.
NO ORDER CANCELLATIONS, NO ORDER CHANGES! After your order has been placed it is no longer able to be cancelled.
What About Returns & Exchanges?
Answer :
No Exchanges or Refunds. ALL SALES ARE FINAL! Please inspect your order immediately upon arrival. Merchandise is inspected once we receive it from our vendors. If the item is defective, damaged or if you receive the wrong item, please sending us a photo via email immediately along with all the details of your order invoice so that we can evaluate the issue and correct. Defective Please inspect your order immediately upon receipt. If you believe you have received defective, damage or incorrect merchandise contact us within 3 days of receipt. No exceptions. Please note: You must reach out to us within 3 days of the delivered date or your request for evaluation will be voided.
No Exchanges or Refunds. ALL SALES ARE FINAL! Please inspect your order immediately upon arrival. Merchandise is inspected once we receive it from our vendors. If the item is defective, damaged or if you receive the wrong item, please sending us a photo via email immediately along with all the details of your order invoice so that we can evaluate the issue and correct. Defective Please inspect your order immediately upon receipt. If you believe you have received defective, damage or incorrect merchandise contact us within 3 days of receipt. No exceptions. Please note: You must reach out to us within 3 days of the delivered date or your request for evaluation will be voided.
